Fully Outsourced, Reverse KYC
that Accelerates Clearance

KYC Frequently Asked Questions

• What is reverse KYC?

  Reverse KYC refers to the process of organizations providing their business and financial information to a third party to fulfill that party’s KYC requirements. Instead of legal and compliance teams repeatedly chasing documents, Ontra handles these requests end-to-end, centralizing precedent submissions and ensuring clearance is faster and more consistent.
• Why should fund managers outsource KYC?

  Outsourcing KYC eliminates repetitive, low-value work for internal legal and compliance teams. Ontra’s analysts act as an extension of your staff, managing requests, questionnaires, and counterparty correspondence. This allows fund managers to accelerate clearance, free up resources for strategic priorities, and avoid unpredictable costs from outside counsel.
• How does Ontra’s KYC service control costs?

  Ontra uses predictable, per-request pricing. Unlike in-house teams or outside counsel, where expenses fluctuate with hiring or billable hours, Ontra gives fund managers clear visibility into costs while still delivering high-quality, compliant responses.
• How does Ontra ensure consistency and compliance across KYC requests?

  Ontra works with customers to create custom-tailored playbooks and establish a centralized knowledge base to standardize responses. Our analysts prepare questionnaires, certificates, and AML rep letters in advance, and negotiate with counterparties when needed. This ensures that responses are complete, compliant, and aligned with each firm’s risk and disclosure standards.
• Can Ontra handle spikes in KYC volume?

  Yes. Fund managers often face surges at quarter-end, fiscal year-end, or during fundraising. Ontra’s model is designed to flex with demand — our dedicated team scales up or down so clearance deadlines are met without pulling internal teams away from high-impact work.