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Corporate mailing address

2041 East Street PMB 39 Concord, CA 94520

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Our regional mailing addresses

USA
2041 East Street PMB 39
Concord, CA 94520
EMEA
1 Poultry, Office 01-128
London EC2R 8EJ
APAC
17/F Tower One, Lippo Centre
89 Queensway, Hong Kong
(Registered Address)

Our Ethics and Compliance Helpline

Ontra’s ethics and compliance helpline is operated by an independent third-party service and provides an anonymous channel to report potential unethical, illegal, or suspicious behavior stemming from possible non-compliance with federal, state, or local laws or regulations, Ontra policies or procedures, or errors or irregularities in Ontra’s financial or accounting practices.

Ontra’s helpline should not be used to report emergency situations or crimes in progress. The helpline is intended to supplement normal lines of communication already available. For questions or concerns that do not require an anonymous reporting channel, you are encouraged to first report those through regular lines of communication.

The helpline is available 24 hours a day, seven days a week. For additional information and to access the helpline, please visit https://www.integritycounts.ca/org/ontra or contact the helpline via email to [email protected] or via phone by dialing the below local toll-free numbers:

  • United States: 1-866-814-6593
  • United Kingdom: 0800 102 6816
  • Hong Kong: 800 902 043
  • Singapore: 800 852 3053

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