Protecting the Data That
Powers Your Business
Ontra is committed to staying at the forefront of AI and data privacy and security practices.
Protecting the Data That
For more information on Ontra’s security posture and related documents, please visit our Trust page.
A Comprehensive Approach to Security
Our customers trust us with their most sensitive data because they’ve validated the rigorous processes and technologies we’ve implemented to keep their information safe. We strive to deliver products and services that adhere to the industry’s highest security requirements. We’ll continue to earn our customers' confidence by staying at the forefront of privacy and security practices.
Compliance
Ontra has adopted rigorous controls related to secure data management and has received SOC 2 Type 2 and ISO 27001:2022 certifications.
Enterprise-Grade Infrastructure
We’ve built our platform on leading industry infrastructure providers such as AWS and Cloudflare.
Data Security
We employ advanced encryption techniques and incorporate redundancy throughout our critical infrastructure.
AI Security
Ontra establishes Zero Data Retention agreements with all third-party LLM providers.
COMPLIANCE
A Platform You Can Trust
Ontra has completed SOC 2 Type 2 and ISO 27001:2022 audits. Demonstrating our commitment to security, a firm of certified auditors thoroughly evaluated our systems and processes and found that they meet the SOC 2 Trust Services Criteria for Security. We’ve also achieved ISO 27001 certification, an international standard for safeguarding the confidentiality, integrity, and availability of information. Ontra will continue to work with certified auditors to evaluate our controls for adherence to established security standards.
INFRASTRUCTURE
Built on a Rock-Solid Foundation
Leading asset managers and investment banks depend on Ontra to provide fast, reliable solutions that scale with their business. To deliver on these expectations, we’ve built our platform on industry-leading technologies such as AWS, Google Cloud, and Cloudflare.
Infrastructure Built by
DATA SECURITY
We’re Committed to Protecting Your Data
Ontra enforces data confidentiality and integrity by enforcing encryption protocols at all levels. We use modern encryptions such as TLS 1.3 and AES-256 with rotating keys built using Amazon’s KMS. We’ve also developed multiple levels of redundancy throughout our platform, including site-to-site data replication and load balancing using AWS and real-time document backups to Google Cloud.
AI SECURITY
Safely and Reliably Leveraging AI
Ontra utilizes models from industry-leading third-party LLM platforms via secure APIs and maintains Zero Data Retention policies with all LLM providers requiring them not to use customer data in training their models. Ontra also keeps humans in the loop with a dedicated AI team that ensures secure AI development by design.
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