Challenge: A multi-billion family office that invests in a diverse set of industries, including medical technologies, negotiated a heavy volume of NDAs

Prior to 2019, the firm handled these important documents with a combination of in-house lawyers and associates at Big Law firms. However, as NDAs started taking up a disproportionate amount of the in-house team’s time, and outsourcing costs touched $600 per hour, this family office needed a change.

The firm’s director of operations recalled: “Sometimes I would have very intense weeks. I’d get emails saying, ‘We want to meet with a potential investment tomorrow… Can we have the NDA turned around by then?’ It was difficult to balance. I had all these much more important things on my plate, like closing an investment on time. But our NDAs had to get done. It was a conflict of priorities.”

Solution: After vetting Ontra’s contract automation solution, the firm immediately ended its search

The director of operations commented: “Once we saw what Ontra’s platform could do, we didn’t have to go anywhere else. There was no reason to vet another provider. The engagement process was easy and didn’t take long, and the service agreement was straightforward and simple.”

The firm can now handle increased deal volume with no impact on other areas of the business. It turns NDAs around in a matter of 1 – 2 days, as opposed to almost a week, and Ontra’s contract lawyers directly handle all the back-and-forth negotiations on behalf of the firm.

Commenting again, the director said, “The contract attorneys know exactly what we do and don’t want in our NDAs, and they can deliver in a timeframe that we couldn’t consistently achieve ourselves. Everyone is very happy. They do their jobs very well.”